Every review meets a reply before the moment passes.
Verity watches your Google Business Profile around the clock and answers within ten minutes — in your voice, grounded in your policies. Choose whether replies post instantly or wait in Drafts for your approval, and let Verity flag anything that could touch your reputation.
Continuous monitoring
Verity checks every connected Google Business Profile location on a tight cycle, so nothing sits unanswered for hours the way it does with a weekly check-in.
Grounded in your policies
Tell us your returns policy, your tone, your terms — and upload the documents behind them. Every reply is written against that record, not a generic template.
Auto-publish or save to drafts
Choose per account whether replies post instantly or wait for a teammate to approve, edit, or decline them first — the safer default for risk-averse businesses.
Sentiment triaging
Pro classifies every review into Routine, Critical Damage Control, Legal/Refund Threat, or PR Risk before drafting a reply.
Instant alerts
Anything non-Routine fires an immediate email and Slack notification to your team — no waiting for a digest.
Monthly executive summary
Recurring product and service complaints aggregated automatically into a short, readable report each month.
Usage-based fairness
A generous monthly cap on each plan, with modest overage pricing if you exceed it — never a hard cutoff.
Two tiers, no hidden fees
- 2 days free, no card required to explore
- Automated review intake & contextual auto-response
- Auto-Publish or Save to Drafts toggle
- Sentiment triaging & instant alerts
- Monthly executive summary
- Everything in Basic
- AI sentiment triaging into 4 tags before every reply
- Instant email + Slack alerts on anything non-Routine
- Monthly executive summary of recurring complaint themes
- Unlimited team members